911 call centers

SPRINGFIELD, Ill. - Illinois residents seeking help through their local emergency 911 systems may be on their own if the budget fight between Republican Gov. Bruce Rauner and Democrats in the Legislature continues. Without a budget in place, emergency call systems are no longer receiving revenue from a tax on cell phone users. Under state law, 911 fees for landline phones are paid to county-level systems. Fees for cell phones go into a statewide pool.

As more people ditch their landline phones for cell phones, 911 call centers are struggling to maintain services. That’s because wireless phone lines in Illinois are often taxed at a lower rate than landlines. There’s a push to change that.